Billing and refunds

Last updated September 25, 2026

Iterator, Inc. makes digital software. Our products are delivered electronically, with no physical shipping. Product websites state availability, system requirements, and pricing. Screen Recording licenses are delivered by email. Miles purchases are handled through the App Store. Plus One subscriptions are offered on www.plusone.dev and sold through Link, and we email an invitation to each app in the plan.

Direct purchases

To request a refund for a purchase made directly from Iterator, email humans@itrtr.com within 14 days of purchase. Include the purchase email address and order reference. We may decline refunds for repeat purchases or requests we reasonably believe are abusive. This does not limit your rights under applicable law.

Plus One

Plus One is sold through Link, the merchant of record service of our payment processor Stripe. Link bills Plus One in advance every month or every year, adds the sales tax, VAT, or GST where you live, and emails a receipt for each charge. Change plans or cancel on the Plus One billing page or at link.com. A cancellation takes effect at the end of the period you paid for, and the plan stays active until then. To request a refund, email us within 14 days of a charge, as for direct purchases, or ask Link support, which can also refund a charge within 60 days in some cases. A refund includes the tax you paid.

App Store purchases

Apple handles billing, renewal, cancellation, and refunds for Miles. Cancel subscriptions through your Apple Account. Deleting the app does not cancel a subscription. Request an App Store refund through Apple's refund service under its terms.

Our terms of service contain the full payment and cancellation terms. For purchase or delivery help, email humans@itrtr.com.